Grievance Process

This policy establishes a fair and transparent process for addressing workplace concerns, including discrimination, harassment, and other employment-related issues.

---

Procedure

1. Informal Resolution

   • Employees are encouraged to discuss concerns with their immediate supervisor or the Designated Officer when appropriate.

2. Formal Complaint

   • If the issue is not resolved informally, the complainant may submit a written complaint including:

     • Name and contact information

     • Description of the concern

     • Date(s) and individuals involved

     • Desired resolution

   • Complaints should be submitted to the Designated Officer or directly to the Board Chair if the Designated Officer is involved.

3. Investigation and Response

   • The Designated Officer will initiate an investigation within five (5) business days and provide a written response outlining findings and any corrective action.

4. Appeal

   • If unsatisfied, the complainant may appeal to the Board of Directors within five (5) business days of receiving the response.

   • The Board will issue a final written decision within ten (10) business days.

---

Confidentiality and Non-Retaliation

All complaints will be handled with discretion. Retaliation for raising concerns or participating in an investigation is strictly prohibited and will result in disciplinary action.